5.0 out of 5 stars **UPDATE #2** Two years later; its GREAT!

2026-02-03    -William J. Snyder

I have had this system for over two years now. Other than the initial camera failure (which was replaced at no charge); this system has been great. Therefore, I am updating my rating to five stars. If I need to purchase another system, it will MOST CERTAINLY be a REOLINK.This is the final update to my previous comments. I found out through trial and error that Reolink CANNOT receive emails unless they are formatted/sent out as text. After I resolved that problem; Reolink customer service immediately sent me a replacement camera....thank you Reolink.After operating this camera system for a while I can say that I am completely satisfied. Aside from the one camera that went bad, the system has been flawless. I still LOVE the software for both PC and IPhone; it works quite well and is easy to use. Honestly, I almost changed my review to 5 stars because I actually like this system a lot and Reolink customer service took care of me. I wish there was a 4.5 start rating. I'm only holding back from 5 stars because I want to see how it does long term. I did buy a couple extra cameras from Reolink to expand my system and they work great as well. I think that overall this is a "5 star" system when you consider the design and quality in relation to the price of the system.Ok, so I need to make an edit here. Quite literally, the day after I wrote this review; one of my cameras died. I contacted customer support via email and they responded quickly. They sent me a email requesting that I perform troubleshooting steps and respond. They even sent a follow-up email to me reminding me to respond. This is where the problem lies: I CAN"T RESPOND! I have sent 3 emails and they have all been rejected by their server. Nobody is answering the 1-800 number; so I can't talk to anyone. The chat-bot on their site won't connect me to anyone either. So, for now I am dropping my rating to 3 stars (even thinking about 2 stars). It's all good when everything works; but customer support is a failure right now. Buyer beware that you may be on your own for Warranty support. A replacement camera is about $50 after the coupon and adding taxes; so, this value system may not have been what it appeared. I have no idea how to get through to customer service now.Let me start with a background first. I had an expensive Lorex system for the last four years. The Lorex worked find for about 2 or 3 years then started giving me problems. I had two cameras, a power supply, and finally the NVR fail in my Lorex system after 4 years of use. I started to replace components and found that you have to match Lorex NVRs with specific cameras designed for them; this made for very expensive repairs. Other things I didn't like about the Lorex were that the fans on the NVR were very loud and the APP was outdated and not very user friendly.After reading reviews and specifications for the Reolink system; I decided to switch from Lorex to Reolink. There were two important factors that made me select Reolink: the first factor was the relatively low price; the second was that the NVR is compatible with multiple cameras (which makes upgrading or repairs simpler and less expensive). Aside from those two factors and reviews, my purchase of a Reolink was a "leap of faith".After operating the system for a short time now, here are my impressions of the Reolink system:1. Setup was quite simple. The NVR automatically recognized the cameras and was up and running. APP installation on both my computer and my phone went very smooth. Overall, the software of the NVR system and the APPS is far superior and much more user friendly than the Lorex system. I am VERY satisfied with the supporting software.2. The Reolink NVR is silent; no more noisy fan like the old Lorex.3. Software again; moving the camera images around on the display and renaming cameras is very easy. The menus are very well designed and intuitive.4. Picture quality of the cameras both night and day is superb. I only bough a 5MP system; but it has very fine details in the imagery.5. So far, the NVR records and plays back flawlessly. I still think it records too much and I am still trying to figure out the proper sensitivity settings; but that is probably me and not the system.6. When recording, the red HDD light blinks. At first this makes you think something is wrong, but that is just how its designed. Blinking red HDD means its recording.Hopefully this review is helpful for those who are researching like I did. I can't speak for longevity of the system since I haven't had it very long; but my initial impression is that it's a great system. If you consider the price of replacement Reolink camera, parts, etc. as compared to other systems; then even if something breaks prematurely this system may still be a good buy. We'll see how it does long term. I can absolutely recommend this system to anyone who is looking for a good system at a reasonable price. I hope that I don't have to replace this system anytime soon; but if I did, I would probably replace it with another Reolink.

5.0 out of 5 stars No issues in over a year, nice looking system, lots of storage

2026-02-06    -James L DeBary

Have had this system set up for a year or so now and it works perfect. No issues at all so far. It does not pick up license plates very well but this is also not built for that. I have had to go back and review footage a few times and its not that bad to have to figure out each time. The cameras are very clear even at night when in black and white. We have 6 cameras hooked up now and adding a 180 camera soon. Seems to hold over a months footage with 6 cameras going so storage is great. Quality of the system seems great.

5.0 out of 5 stars No issues in over a year, nice looking system, lots of storage

2026-01-11    -James L DeBary

Have had this system set up for a year or so now and it works perfect. No issues at all so far. It does not pick up license plates very well but this is also not built for that. I have had to go back and review footage a few times and its not that bad to have to figure out each time. The cameras are very clear even at night when in black and white. We have 6 cameras hooked up now and adding a 180 camera soon. Seems to hold over a months footage with 6 cameras going so storage is great. Quality of the system seems great.

5.0 out of 5 stars Rock solid PoE system that just works

2026-02-17    -Victor

5 stars from me. Setup was surprisingly easy and the kit really does come with everything you need in the box. Once you run the included cables and plug it all into a monitor, you have a fully working camera system without needing to hunt for extra parts.Image quality is very good for a 5MP system, playback is smooth, and I have had no issues with the connection dropping or freezing. The Reolink app is straightforward, loads quickly, and lets me check the cameras or recordings without waiting around for things to buffer. Overall, a reliable, no drama security system that does exactly what it promises.

5.0 out of 5 stars Rock solid PoE system that just works

2026-03-02    -Victor

5 stars from me. Setup was surprisingly easy and the kit really does come with everything you need in the box. Once you run the included cables and plug it all into a monitor, you have a fully working camera system without needing to hunt for extra parts.Image quality is very good for a 5MP system, playback is smooth, and I have had no issues with the connection dropping or freezing. The Reolink app is straightforward, loads quickly, and lets me check the cameras or recordings without waiting around for things to buffer. Overall, a reliable, no drama security system that does exactly what it promises.

4.0 out of 5 stars Great system!

2026-01-18    -Bryant B.

I recently switched to Reolink after having "Napcat" for a few years.I did use my own wire, but the wiring that came with everything looks like it's decent as does all of the hardware.Cameras: They're decent bullet cams, and I don't have any complaints with them. Making adjustments is easy and the shell/camera casing is made well. I will say if you're using outdoor/shielded Cat6, the rubber sleeve designed to keep water out of the connectors will NOT fit since the wire is just too thick. Night view looks really good too. The sound is pretty clear like it should be too. If you need to make adjustments like brightness, it's all there and looks good right out of the box.NVR/DVR: Setting it up was easy. Just plug em in after terminating the ends. Going through the settings and making the necessary adjustments is the only difficult thing you'll do since it takes a little time. I'm not sure of the buzzer with notifying me of movements since I always had it off and didn't bother turning it on with this system.Overall: Is this worth the time, effort and money? From a former AV tech who did commercial and residential work, heck yes!!

4.0 out of 5 stars Great system!

2026-02-16    -Bryant B.

I recently switched to Reolink after having "Napcat" for a few years.I did use my own wire, but the wiring that came with everything looks like it's decent as does all of the hardware.Cameras: They're decent bullet cams, and I don't have any complaints with them. Making adjustments is easy and the shell/camera casing is made well. I will say if you're using outdoor/shielded Cat6, the rubber sleeve designed to keep water out of the connectors will NOT fit since the wire is just too thick. Night view looks really good too. The sound is pretty clear like it should be too. If you need to make adjustments like brightness, it's all there and looks good right out of the box.NVR/DVR: Setting it up was easy. Just plug em in after terminating the ends. Going through the settings and making the necessary adjustments is the only difficult thing you'll do since it takes a little time. I'm not sure of the buzzer with notifying me of movements since I always had it off and didn't bother turning it on with this system.Overall: Is this worth the time, effort and money? From a former AV tech who did commercial and residential work, heck yes!!

5.0 out of 5 stars **UPDATE #2** Two years later; its GREAT!

2025-12-26    -William J. Snyder

I have had this system for over two years now. Other than the initial camera failure (which was replaced at no charge); this system has been great. Therefore, I am updating my rating to five stars. If I need to purchase another system, it will MOST CERTAINLY be a REOLINK.This is the final update to my previous comments. I found out through trial and error that Reolink CANNOT receive emails unless they are formatted/sent out as text. After I resolved that problem; Reolink customer service immediately sent me a replacement camera....thank you Reolink.After operating this camera system for a while I can say that I am completely satisfied. Aside from the one camera that went bad, the system has been flawless. I still LOVE the software for both PC and IPhone; it works quite well and is easy to use. Honestly, I almost changed my review to 5 stars because I actually like this system a lot and Reolink customer service took care of me. I wish there was a 4.5 start rating. I'm only holding back from 5 stars because I want to see how it does long term. I did buy a couple extra cameras from Reolink to expand my system and they work great as well. I think that overall this is a "5 star" system when you consider the design and quality in relation to the price of the system.Ok, so I need to make an edit here. Quite literally, the day after I wrote this review; one of my cameras died. I contacted customer support via email and they responded quickly. They sent me a email requesting that I perform troubleshooting steps and respond. They even sent a follow-up email to me reminding me to respond. This is where the problem lies: I CAN"T RESPOND! I have sent 3 emails and they have all been rejected by their server. Nobody is answering the 1-800 number; so I can't talk to anyone. The chat-bot on their site won't connect me to anyone either. So, for now I am dropping my rating to 3 stars (even thinking about 2 stars). It's all good when everything works; but customer support is a failure right now. Buyer beware that you may be on your own for Warranty support. A replacement camera is about $50 after the coupon and adding taxes; so, this value system may not have been what it appeared. I have no idea how to get through to customer service now.Let me start with a background first. I had an expensive Lorex system for the last four years. The Lorex worked find for about 2 or 3 years then started giving me problems. I had two cameras, a power supply, and finally the NVR fail in my Lorex system after 4 years of use. I started to replace components and found that you have to match Lorex NVRs with specific cameras designed for them; this made for very expensive repairs. Other things I didn't like about the Lorex were that the fans on the NVR were very loud and the APP was outdated and not very user friendly.After reading reviews and specifications for the Reolink system; I decided to switch from Lorex to Reolink. There were two important factors that made me select Reolink: the first factor was the relatively low price; the second was that the NVR is compatible with multiple cameras (which makes upgrading or repairs simpler and less expensive). Aside from those two factors and reviews, my purchase of a Reolink was a "leap of faith".After operating the system for a short time now, here are my impressions of the Reolink system:1. Setup was quite simple. The NVR automatically recognized the cameras and was up and running. APP installation on both my computer and my phone went very smooth. Overall, the software of the NVR system and the APPS is far superior and much more user friendly than the Lorex system. I am VERY satisfied with the supporting software.2. The Reolink NVR is silent; no more noisy fan like the old Lorex.3. Software again; moving the camera images around on the display and renaming cameras is very easy. The menus are very well designed and intuitive.4. Picture quality of the cameras both night and day is superb. I only bough a 5MP system; but it has very fine details in the imagery.5. So far, the NVR records and plays back flawlessly. I still think it records too much and I am still trying to figure out the proper sensitivity settings; but that is probably me and not the system.6. When recording, the red HDD light blinks. At first this makes you think something is wrong, but that is just how its designed. Blinking red HDD means its recording.Hopefully this review is helpful for those who are researching like I did. I can't speak for longevity of the system since I haven't had it very long; but my initial impression is that it's a great system. If you consider the price of replacement Reolink camera, parts, etc. as compared to other systems; then even if something breaks prematurely this system may still be a good buy. We'll see how it does long term. I can absolutely recommend this system to anyone who is looking for a good system at a reasonable price. I hope that I don't have to replace this system anytime soon; but if I did, I would probably replace it with another Reolink.

5.0 out of 5 stars Easy to set up

2026-02-06    -Tim

Easy to set up, system works very well. Menus are intuitive. High resolution images.

5.0 out of 5 stars Great cameras

2026-02-27    -Eric

I am pleased. The picture quality impresses me. Haven’t had any connectivity issues. Night vision is outstanding as well.