3.0 out of 5 stars Four digit codes is best for me

2026-02-25    -Kimberly Burnett

I liked the looks of the keyless pad. What I didn’t like was that you had to put in six digits as a user code. I prefer to just have four digits to remember. That is what I have used for years on my door. I decided to return it and get another one with just four digits! It’s easier to remember with just four numbers!

5.0 out of 5 stars Great handle and easy to incorporate into our business

2026-02-09    -adam anderson

I am ordering ore of these, we have installed one and it has worked awesome. The phone app and ekeys work great and easy for all our employees. We have the gateway as well so I can unlock anywhere I have service. Once I get everything up and working with 4 for door handles I will see what the difference will be and write another review.The install is a little harder than a normal door handle, but it is worth the effort.

4.0 out of 5 stars Odd Placement Required For Pre-drilled Doors

2026-01-11    -bastrop jim

Once installed this lock has worked well and looks great. This lock requires 3 holes in door and does not fit standard pre-drilled doors with two holes. I installed by putting in a deadbolt with an external key in bottom hole of pre-drilled holes and the Haifuan lock in top hole. This requires drilling two additional holes above the pre-drilled holes. The written instructions are poorly translated and incomplete, but an average person should be able to figure out after a few tries. The Bluetooth App makes programming new codes easy and quick after a few repetitions.

2.0 out of 5 stars keys stopped working

2026-01-10    -Rusharoundmom

I've had my lock for a few years, but in the last 12 months the keys have started to stick and stop working. My kids are too young to carry fobs, so entering a code is their only option. It also makes it so that I cannot program time limited codes for house sitters, etc. I'm disappointed it didn't last long, and I cannot find any info about product support or warranty.

5.0 out of 5 stars VERY USEFULL

2026-01-16    -Paulina

Excellent product, easy to install and program. Easy to use and generate keys from the app.

2.0 out of 5 stars Technical support is not available. You are on your own once they cash the check.

2026-01-27    -Amazon Customer

After 3 years and a multitude of hours attempting to resetting these door locks is close to impossible. Occasionally you get a response from the lock. New batteries etc have no effect. To make matters worse the factory/original seller will not respond to requests for help.

5.0 out of 5 stars Great Smart lock that I can use from my phone.

2026-02-18    -JEMS

Fantastic , easy installation and easy to use. Keeps everyone out of my space.

1.0 out of 5 stars Won't work anymore.

2026-02-10    -EUDE

This worked very well for a while, and now it stopped working. It won't lock anymore after each use. I contacted seller, and they asked for a video proof. I sent it but I haven't heard from them since several weeks have passed. Cannot recommend due to poor customer service.

5.0 out of 5 stars VERY USEFULL

2026-01-05    -Paulina

Excellent product, easy to install and program. Easy to use and generate keys from the app.

2.0 out of 5 stars keys stopped working

2026-02-09    -Rusharoundmom

I've had my lock for a few years, but in the last 12 months the keys have started to stick and stop working. My kids are too young to carry fobs, so entering a code is their only option. It also makes it so that I cannot program time limited codes for house sitters, etc. I'm disappointed it didn't last long, and I cannot find any info about product support or warranty.