Perfect security for the home

2026-01-18    -ron

Everything is as it saysB E A UTIFULL product

Great customer aftercare.

2025-12-26    -Rocky C.

Good product and great aftercare service. Had an issue with my first Ultraloq, contacted aftercare, and they were helpful enough to assist. Always happy to support companies that stand by their products. Easy to install and comes with everything you need

A great lock with superb after-sales service

2026-01-26    -C. DeVere

This lock is terrific - it's easy to use, relatively easy to instal, and I love that I can program it remotely to let anyone I want into the house with the own unique code. I also love that I can remotely lock the door, or re-program so that a user no longer has access.I struggled to get the wifi bridge working, but the team at Ultraloq were fantastic. They very quickly determined that the bridge was faulty and sent me a new one, which arrived within 2 days.Goodbye keys!

Great customer aftercare.

2026-01-23    -Rocky C.

Good product and great aftercare service. Had an issue with my first Ultraloq, contacted aftercare, and they were helpful enough to assist. Always happy to support companies that stand by their products. Easy to install and comes with everything you need

Changing over to a new dead lock

2026-01-15    -Bernard Hunt

The parcel arrived as the notifications. As I have recently had hip surgery I decided to replace the old worn lock with a new didital. This has all of the bells and whistles.The installation was straight forward and had it up and running within 2 hours.Now I am able to open the door with keys and as I am on crutches makes access a breeze.I have also incorporated it with Amazon Alexa and able to instruct Alexa to unlock the door so I am able to use voice to open the door for guests to have access and family members now have their own access codes.If I need assistance I am able to give out a tempory access passkey for others.Would recomend this product.

5.0 out of 5 stars Great product, even better customer service

2026-01-03    -CNJ

Purchased this product for my front door after already owning the U-Bolt Pro Series for my mudroom door. Worked great for about 2 years but then recently it stopped working electronically all of a sudden. I reached out to customer support and after a few rounds of troubleshooting, they were able to quickly send me a replacement. I've had 0 issues with my other lock so I'm inclined to believe this malfunction was a one-off. Build quality has always seemed top-notch and the app is easy to use. However the speedy responses and help from their customer support left me wanting to leave this review. 10/10 would recommend

1.0 out of 5 stars Colossal waste of money - not ready for the real world

2025-12-31    -George Riley

I went all in and bought three of these locks for my home. Liked the genesis of this lock and company an want to love it. Before I installed them I had the cylinders changed to match my home keys. Easy to install. Seemed easy to get up and running and then real life comes in.Locks just lost communication for some time. You can lock/unlock them by entering the code but cannot see them on the app. Got them talking again and saw that there were two firmware updates available (they were fully updated just after installation a couple weeks ago). Have now been trying for two days to get the firmware updates installed. System tells me it was successful then ten minutes later shows that it was not updated. Communication keeps dropping. I have a mesh wi-fi network with hubs throughout my house.Additionally, the app is terrible. You have to click on each lock to lock/unlock it or even see it's status. You need to be able to see the status of each lock on my account as soon as you open the app. Having to click on each lock to check status one at a time is ridiculous. Most people have more than one door and if you are buying into this concept, you will have multiple locks. A home page with status of all your locks at a quick glance is absolutely necessary.As I had the cylinders changed, I assume I cannot return these locks without having to pay another $150 to have them changed back to the original key. I am very unhappy with these locks and cannot recommend them to anyone.I hope that the company can get things sorted out.

5.0 out of 5 stars U-Bolt lock

2026-01-21    -Marko

Easy to setup and easy to used.Also looks good.Recently I had a problem with wifi connection, contacted tech support and they took care of me. Now the wifi is stable again.

5.0 out of 5 stars Great product, even better customer service

2026-01-11    -CNJ

Purchased this product for my front door after already owning the U-Bolt Pro Series for my mudroom door. Worked great for about 2 years but then recently it stopped working electronically all of a sudden. I reached out to customer support and after a few rounds of troubleshooting, they were able to quickly send me a replacement. I've had 0 issues with my other lock so I'm inclined to believe this malfunction was a one-off. Build quality has always seemed top-notch and the app is easy to use. However the speedy responses and help from their customer support left me wanting to leave this review. 10/10 would recommend

Perfect security for the home

2026-01-21    -ron

Everything is as it saysB E A UTIFULL product