As advertised and so far so good!

2026-02-22    -Trey

Have only had this for a week but so far so good and am happily surprised. I hope there are no long term issues down the road.As an aside. and not their issue but, Windows 11 is a pain to set up and has, in my opinion, much less practical functionality than Win 10. I see nothing to recommend Win 11 over their previous operating system and several reasons to dislike it. In setting it up, Microsoft wants everything but your blood type - probably will see that in Win 12?Unit looks like new, shipped quickly and packed carefully. I have never bought a used PC. so was a sceptic. Every new PC I looked at, and I looked at dozens, were all geared to gaming and not for the casual user. however, this was the only one had all the exact specs I wanted (except for NO HDMI ports so you are going to have to get after market patch cables to hook up such devices). Such cables are listed with the 'also frequently bought together" recommendations. Bluetooth and WIFI require the two included external dongles which will take up two USB slots, but the unit has several, so do not think this is a major issue.

4.0 out of 5 stars keybaord is a cheap POS

2026-02-17    -Shelly

computer works great, easy to set up. keyboard is a POS. First one, the shift key on the left didn't work at all, they sent me a replacement which was not the same keyboard and it died shortly afterwards.

If you are thinking it is easy to clone your pc's from one to another..........get a tech to do it.

2026-02-27    -Robert M

I thought we could set up my new computer and use my external hard drive... but will only give me partial ... it must be having troubles.... I don't have a wifi icon nor a blue tooth icon and not sure what is going on with my renewed HP... Lesson to be learned........... don't let family think they can do the transfer, use a tech. I will let you know how it works out or if I need to return my tower.

As advertised and so far so good!

2026-01-25    -Trey

Have only had this for a week but so far so good and am happily surprised. I hope there are no long term issues down the road.As an aside. and not their issue but, Windows 11 is a pain to set up and has, in my opinion, much less practical functionality than Win 10. I see nothing to recommend Win 11 over their previous operating system and several reasons to dislike it. In setting it up, Microsoft wants everything but your blood type - probably will see that in Win 12?Unit looks like new, shipped quickly and packed carefully. I have never bought a used PC. so was a sceptic. Every new PC I looked at, and I looked at dozens, were all geared to gaming and not for the casual user. however, this was the only one had all the exact specs I wanted (except for NO HDMI ports so you are going to have to get after market patch cables to hook up such devices). Such cables are listed with the 'also frequently bought together" recommendations. Bluetooth and WIFI require the two included external dongles which will take up two USB slots, but the unit has several, so do not think this is a major issue.

If you are thinking it is easy to clone your pc's from one to another..........get a tech to do it.

2026-01-13    -Robert M

I thought we could set up my new computer and use my external hard drive... but will only give me partial ... it must be having troubles.... I don't have a wifi icon nor a blue tooth icon and not sure what is going on with my renewed HP... Lesson to be learned........... don't let family think they can do the transfer, use a tech. I will let you know how it works out or if I need to return my tower.

5.0 out of 5 stars Disappointing first, but great second impression of the HP ProDesk 600G4 Tower Desktop Computer

2026-02-01    -Ed Marvel

(12/10/2025) I just received and unboxed the PC renewed by Amazon and at the first glance I have to say that Amazon quality seems to be declining. All sheet metal panels of the PC is covered some kind of cheap self adhesive plastic sheet that is all wrinkled up and full of huge bubbles. Most likely the outside of the PC was scratched up or had some blemishes that needed to be covered up, which is OK, considering it's a used PC, but it is probably dirty, dusty or greasy, as the as plastic sheet will not stick back to the surface where the bubbles are. The looks is not horrible, but very close to it. Very amateur job. It looks like it was done by a 5 year old little girl. I know it's just cosmetics, it doesn't take much to dust and degrease a surface before an application like this to make the PC look nice.The package included a wired keyboard and mouse combo, as advertised. However, the PC was advertised as it has built-in Wi-Fi and Bluetooth capabilities, which is not exactly true. The seller included a USB2.0 Wi-Fi dongle and a USB2.0 Bluetooth dongle, which will occupy two USB ports on the PC.So far, I am giving it 2 stars for the first impression and tomorrow I will fire it up, update it and evaluate the hardware and software.(12/14/2025) OK, so I powered up the box and went through all the updates, installs, migration process and everything went nice and smooth. This machine is flying with the 1TB SSD, the 32GB RAM and the i7-8700 3.2GHz CPU! I hooked up two 24" HP monitors with DP cables. The machine recognized, identified and arranged them correctly immediately! Video and audio are beautiful and work flawlessly. Recognized all the peripherals and external storage immediately. So, setting it up was a breeze and a joy. So far, I can only recommend this machine. I am not sure why the looks had to be ruined with that cheap and ugly self adhesive sheet, but I shoved the box underneath the desk and I am not looking at it. At unboxing, I gave it 2 stars, but now I give it 5 stars for its performance and price range. I hope it will last.

4.0 out of 5 stars keybaord is a cheap POS

2026-01-18    -Shelly

computer works great, easy to set up. keyboard is a POS. First one, the shift key on the left didn't work at all, they sent me a replacement which was not the same keyboard and it died shortly afterwards.

5.0 out of 5 stars Disappointing first, but great second impression of the HP ProDesk 600G4 Tower Desktop Computer

2026-02-26    -Ed Marvel

(12/10/2025) I just received and unboxed the PC renewed by Amazon and at the first glance I have to say that Amazon quality seems to be declining. All sheet metal panels of the PC is covered some kind of cheap self adhesive plastic sheet that is all wrinkled up and full of huge bubbles. Most likely the outside of the PC was scratched up or had some blemishes that needed to be covered up, which is OK, considering it's a used PC, but it is probably dirty, dusty or greasy, as the as plastic sheet will not stick back to the surface where the bubbles are. The looks is not horrible, but very close to it. Very amateur job. It looks like it was done by a 5 year old little girl. I know it's just cosmetics, it doesn't take much to dust and degrease a surface before an application like this to make the PC look nice.The package included a wired keyboard and mouse combo, as advertised. However, the PC was advertised as it has built-in Wi-Fi and Bluetooth capabilities, which is not exactly true. The seller included a USB2.0 Wi-Fi dongle and a USB2.0 Bluetooth dongle, which will occupy two USB ports on the PC.So far, I am giving it 2 stars for the first impression and tomorrow I will fire it up, update it and evaluate the hardware and software.(12/14/2025) OK, so I powered up the box and went through all the updates, installs, migration process and everything went nice and smooth. This machine is flying with the 1TB SSD, the 32GB RAM and the i7-8700 3.2GHz CPU! I hooked up two 24" HP monitors with DP cables. The machine recognized, identified and arranged them correctly immediately! Video and audio are beautiful and work flawlessly. Recognized all the peripherals and external storage immediately. So, setting it up was a breeze and a joy. So far, I can only recommend this machine. I am not sure why the looks had to be ruined with that cheap and ugly self adhesive sheet, but I shoved the box underneath the desk and I am not looking at it. At unboxing, I gave it 2 stars, but now I give it 5 stars for its performance and price range. I hope it will last.

5.0 out of 5 stars Great Buy and Windows 11 might be your culprit

2026-02-21    -TR

I was skeptical buying a refurbished computer and only did so after reading reviews. I was replacing an older HP desktop that would not support Windows 11 and this is a fantastic upgrade! After noticing negative reviews about packing, I was pleasantly surprised at how well my machine was packed. Everything listed online was included and like all the other reviews, the mouse and keyboard are so cheap they probably shouldn't be included...lol. But, I'm sure they work if you are indeed in need of a set. Luckily I only needed the computer because my current devices are pretty rad! Plugged it in and right away pretty much everything worked. The WIFI and Bluetooth dongles came attached and plugged into USB ports...ready to go! Pay attention to the back of the computer because it is slightly different than the pictures but not significant enough to cause problems. Main issue is the computer to a modern display attachment. I used VGA but had a HDMI adapter cord/unit that I could have used also. If you've been using Windows 10, Windows 11 is a snap to figure out. Actually you shouldn't have any problems coming from any of the older Windows systems either...11 is very intuitive. The only negatives were the frustration with not being able to connect my HP laser mf277 printer and the sluggish performance in the morning from waking up from sleep mode. It recognized the printer but could not update the drivers which would allow it to print. Went online and to the HP website and discovered that my printer is discontinued/not supported and found many community support sites with people who found workarounds by downloading and installing drivers from a more recent version of my printer. Also noticed that the Windows 11 updater had two older updates that refused to install. After about a week of this, I got online in a chat session with Microsoft Windows support and I gave them remote control of my computer. They discovered that my Windows needed a repair installment! It was downloaded, installed and everything worked instantly. Whole process took about 10 minutes!! Printer worked, Windows update is completely up to date and the morning lag is gone. Btw, if Windows is indeed the culprit, remote control from Microsoft is probably not necessary. I watched as they just went to their site, download Windows 11 pro (to repair) and it automatically started the installation right after. It's a really fast machine, very quiet and so far I'm pleased.

5.0 out of 5 stars Great Buy and Windows 11 might be your culprit

2026-02-23    -TR

I was skeptical buying a refurbished computer and only did so after reading reviews. I was replacing an older HP desktop that would not support Windows 11 and this is a fantastic upgrade! After noticing negative reviews about packing, I was pleasantly surprised at how well my machine was packed. Everything listed online was included and like all the other reviews, the mouse and keyboard are so cheap they probably shouldn't be included...lol. But, I'm sure they work if you are indeed in need of a set. Luckily I only needed the computer because my current devices are pretty rad! Plugged it in and right away pretty much everything worked. The WIFI and Bluetooth dongles came attached and plugged into USB ports...ready to go! Pay attention to the back of the computer because it is slightly different than the pictures but not significant enough to cause problems. Main issue is the computer to a modern display attachment. I used VGA but had a HDMI adapter cord/unit that I could have used also. If you've been using Windows 10, Windows 11 is a snap to figure out. Actually you shouldn't have any problems coming from any of the older Windows systems either...11 is very intuitive. The only negatives were the frustration with not being able to connect my HP laser mf277 printer and the sluggish performance in the morning from waking up from sleep mode. It recognized the printer but could not update the drivers which would allow it to print. Went online and to the HP website and discovered that my printer is discontinued/not supported and found many community support sites with people who found workarounds by downloading and installing drivers from a more recent version of my printer. Also noticed that the Windows 11 updater had two older updates that refused to install. After about a week of this, I got online in a chat session with Microsoft Windows support and I gave them remote control of my computer. They discovered that my Windows needed a repair installment! It was downloaded, installed and everything worked instantly. Whole process took about 10 minutes!! Printer worked, Windows update is completely up to date and the morning lag is gone. Btw, if Windows is indeed the culprit, remote control from Microsoft is probably not necessary. I watched as they just went to their site, download Windows 11 pro (to repair) and it automatically started the installation right after. It's a really fast machine, very quiet and so far I'm pleased.